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Privacy Policy

This privacy policy explains how Filip Pasterski Therapy collects, uses, and protects your personal data when you use this website or engage in therapy services.

1. Who We Are

Filip Pasterski is a UKCP-registered integrative psychotherapist and EMDR practitioner providing online therapy services. For the purposes of data protection law, Filip Pasterski is the data controller.

2. What Personal Data We Collect

We may collect and process:

  • Your name, email address, and phone number (via our contact form)
  • Information about your health and therapy needs (during consultations)
  • Technical data including IP address and browser information

3. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries and schedule consultations
  • Provide psychotherapy and EMDR therapy services
  • Comply with legal and regulatory obligations (including UKCP requirements)

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent (when you contact us via our form)
  • Contractual necessity (for providing therapy services)
  • Legal obligation (regulatory compliance)
  • Legitimate interests (improving our website and services)

5. Data Sharing

We do not sell your personal data. We may share data with professional supervisory bodies as required for clinical governance, IT service providers who host our website and email, and legal authorities if required by law.

6. Data Retention

Clinical records are retained in accordance with UKCP and professional indemnity requirements, typically for 7 years after treatment ends. Website enquiries are retained for 12 months.

7. Your Rights

Under UK GDPR, you have the right to access your personal data, rectify inaccurate data, erase your data (subject to legal retention requirements), restrict or object to processing, and data portability.

8. Cookies

This website uses essential cookies for functionality. We do not use marketing or tracking cookies without your consent.

9. Contact

For data protection queries, contact: filip@filippasterskitherapy.com

You have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Last updated: June 2026